3 Things You Should Do During a Video Conferencing Rollout

 In Unified Communications

How to Empower Customers Service

3 Things You Should Do During a Video Conferencing Rollout

Now that you are all set to rollout a new video conference solution, you need to make sure that you can implement what you have learned and put it into action smoothly. When one simple thing goes wrong in IT, everyone notices. Luckily, we have you covered and have found the three best practices to keep in mind when you are rolling out your video conference solution to ensure that your strategy delivers the best user experience no matter where your employers work.

When it comes to rolling out a new video conferencing solution, it can seem like a daunting task. A change like this can take some getting used to if it is not properly introduced, especially if people are hesitant to make the switch. Having the whole team engaged can make for a much smoother and streamlined transition. You’ve put in the work and chosen a video conferencing solution that best suits your company. Now it’s time for the exciting step, putting your new video conferencing solution to work!

In our first post of our three-part series, we talked all about what you need to do before you take the plunge and begin rolling out a new video conferencing solution. In this post we will be talking all about the next stage: what you need to know during the rollout process to ensure a successful deployment.

What should I do during the video conferencing rollout?

  1. Implement a strong training & adoption program – educate your employees!
    Now that you’ve made the decision on which video conferencing solution you’ll be using, it’s time to implement a solid training program that will both educate and empower your team to embrace the change with open arms. Training is one of the most critical pieces of your roll out, its especially important to have a partner that you can rely on and trust to effectively communicate this new process with your employees. To learn more about how MacroNet can help with this, click here. Having an adoption program in place allows employees to feel empowered about the change, this sense of ownership on the narrative surrounding the rollout means that they are more likely to share the positive news.
  2. Engage company leadership, get them on board and help them empower the rest of your employees  Enthusiasm is contagious and it comes from the top-down. During the rollout phase, it is important to have a leadership team that is supportive of the solution. No one else can command the company-wide attention like the executives do, so it is in your best interest to have them as strong endorsements of the new video conferencing solution.Having a partner that can convey platforms benefits and communicate with the leadership team is integral in making the rollout successful. Well versed in many of the leading video conferencing platforms, MacroNet can support your team in effectively engaging your company’s leadership. Learn more about our Unified Communications partners here. 
  3. Educate your IT team
    Ensure they are fully trained on the hardware and software related to the platform you have chosen. Conference rooms need to have the right hardware implemented to create the best possible meeting experience. Tools such as microphones, speakers, cameras, TV’s, controllers, all need to be setup properly to ensure that anyone in the organization can utilize the conference room unassisted by an expert technician.

Success is where preparation and opportunity meet

MacroNet has developed partnerships across the video conferencing world for both software, hardware, and implementation partners.  We enjoy these projects because they have huge impacts to employee’s enjoyment in the workplace on a daily basis.  Once your employees start using video conferencing the right way, they’ll never turn back to audio only meetings.

We hope these steps help you along your deployment journey. Stay tuned for part #3 of our Video Conferencing Rollout series where we’ll explore what you need to know once the rollout process is completed and discuss things such as common road blocks that you should look out for.
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Want to learn more about how a video conferencing system can improve your business performance and benefit your bottom line? Contact our team today. We specialize in providing the consultative tools and experience to simplify the process of selecting a video conferencing partner that best meets the demands of your business.

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