4 Ways AI-Driven Analytics Can be Used to Transform Your Customers’ Contact Center Experience.
Enable voice for MS Teams and build a solid communications platform by integrating voice with your Microsoft Teams investment.
Companies are successfully combatting a disjointed experience by integrating their contact center technology with their unified communications platforms.
As organizations migrate to public cloud infrastructure, they’re challenged with maintaining the same level of security and cost control as their private environments. Multi-cloud adoption [...]
The global colocation market is expected to grow to over $62 billion by 2022. In this remote age, companies need a secure and modern data center in which to operate their IT equipment. How long [...]
Catastrophic failures are, by definition, unpredictable. It is however safe to predict that at some point in the life of your company, you will suffer an IT failure.
Cost optimization is at the heart of operating in the cloud. The ability to do more with less – accelerate your business with lower infrastructure costs – is one of the strongest promises of [...]
Zoom recently released Zoom Phone, with the promise to bridge the gap to video-first unified business communications with one easy-to-use solution.