Selecting the Right Telecom Expense Management (TEM) Provider

Understanding the types of TEM companies available to support the scale and scope of your needs can make or break the success of your program. To help aid in the decision-making process, we’ve [...]

3 Steps to Managing Shadow IT Risk

Shadow IT presents unexpected change and unknown risks. Instead of viewing Shadow IT merely as a threat, we encourage our customers to embrace a mindset for proactively managing risk resulting [...]

Is CapEx or OpEx the Most Effective Cloud Cost Expense Strategy?

Today, with many companies moving to the cloud, companies still need the same security and oversight but with increased flexibility. In the following post, we will go into detail what you need to [...]

Post COVID-19 Business Challenges That are Met with Telecom Expense Management

We’re amidst unprecedented times and a common thread we’re all witnessing and feeling is a heightened level of uncertainty. Businesses are experiencing a significant shift and are forced to pivot [...]

Preparing Your Disaster Recovery Plan: 5 Questions to Ask

Data loss can have serious implications for any business. Despite this, a surprising number of businesses don’t even have a disaster recovery plan in place. Prepare your business for unforeseen [...]

5 Best Practices for Optimizing Costs in the Cloud

Are you ready to get more cloud for your investment? As more of our customers move to the cloud, we find the importance in educating them on the importance of cloud cost optimization.

The Savings are in the Details

SD-WAN projects are an opportunity to leverage a new technology. Most SD-WAN projects also aim to capture substantial savings by deploying less expensive bandwidth or renegotiating contracts. But [...]

Automation, Orchestration, and Visibility for SD-WAN

With more companies rolling out software-defined Wide Area Network (SD-WAN) strategies, there is an increasing pressure to act quickly. Here are three key components to a successful strategy...

5 Reasons to Consider Outsourcing Your Telecom Expense Management

70% of businesses choose to manage their technology expense in-house due to the perception that cost is too high. Here are 5 things to consider before outsourcing your telecom expense management...

AI, Analytics, and the Future of the Contact Center

Both Artificial Intelligence and advanced Analytics are intelligent tools that are being used to improve the cloud contact center experience – here’s why...